Support Phone Number : 0900 44 66 00
We proudly offer comprehensive support for numerous banks within our system.
We are currently supporting the following banks:
In the event that your bank is not included in our current roster, we recommend taking the following steps. Firstly, establish direct contact with your bank to ascertain the availability of an EBICS connection. Should your bank indeed offer this service, the subsequent course of action involves reaching out to us to initiate the necessary communication between our systems and your bank's infrastructure.
Please make sure to have all the required information before trying to generate the keys.
To generate the keys, go to Settings -> General -> System tab. You will find the EBICS section in which you'll have to fill in your details and click the "Generate keys" button.
Of course, your bank account must have been setup in Wyzio before trying to generate the EBICS keys.
If all the informations are correct, you will receive an email from system@wyzio.com with a letter you will have to sign and return to your bank.
Once being processed by the bank, you will be informed by the bank that your contract is active.
You will then be able to initiate the connection by going back to Settings -> General -> System tab in the EBICS section. You will see the "Initiate keys" button. Click on it. That's it. If the connection was successfully activated, you will see that the button has been replaced by "Initiated".
By adhering to these essential steps, you'll be well on your way to harnessing the full potential of Wyzio's automatic reconciliation capabilities, ensuring a streamlined and efficient financial management experience.